Circleback vs Gong

as AI assistants see them, week of 2026-09-14

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Circleback edges out Gong overall, with an overall score of 12 versus 8, and a few more mentions too: 13 of 62 answers versus Gong's 10 of 62. Claude is the friendlier assistant for both, rating Circleback 35 and Gong 15, while ChatGPT and Perplexity barely register either one. Head-to-head across shared questions, Circleback comes out ahead more often, 7 to 3, with 10 ties. Gong's clearest strength is sales calls that update the CRM, where it's named in all 3 answers. Neither tool appears for free, open-source, or in-person meeting questions.

Head to head

metric	Circleback	Gong
score	12	8
questions won	13	7

By assistant

Circleback

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	35	65% of answers	#6.8
Gemini	not sampled this week
Perplexity	0	0% of answers

Gong

assistant	score	named in, this week	usual spot, this week
ChatGPT	5	5% of answers	#2.0
Claude	15	35% of answers	#9.9
Gemini	not sampled this week
Perplexity	7	10% of answers	#4.5

Where they differ

Only Circleback gets named for

What's the best AI note taker for Mac that records system audio?
What's the best AI note taker that integrates with Notion or Slack?
What's the best AI note taker for meetings in languages other than English?
Which AI note taker works without a bot joining the call?
Which AI meeting assistant writes the most accurate summaries?
What's the best AI note taker for privacy and security?
Which AI meeting note taker has the best value for money?

Only Gong gets named for

What's the best AI tool to record and summarize customer interviews?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI meeting note takers leaderboard