Dialpad vs Regal
as AI assistants see them, week of 2026-09-21
Dialpad edges out Regal, but neither dominates the AI voice conversation. Dialpad scores 3 overall (ChatGPT 3, Claude 4, Perplexity 5) and gets named in 4 of 60 answers, doing best on "best voice AI platform for call analytics and transcripts" (2 of 3 answers). Regal trails with an overall score of 2 (ChatGPT 0, Claude 5, Perplexity 0) and just 2 of 60 mentions, its top showings being single mentions for outbound sales calls and CRM-connected voice AI. Head-to-head, Dialpad leads on 3 questions, Regal on 2, and they tie on 15. Both go unmentioned for "best AI voice agent platforms" and several other queries.
Head to head
| metric | Dialpad | Regal |
|---|---|---|
| score | 3 | 2 |
| questions won | 3 | 2 |
By assistant
Dialpad
| assistant | score | named in, this week | usual spot, this week |
|---|---|---|---|
| ChatGPT | 3 | 5% of answers | #4.0 |
| Claude | 4 | 10% of answers | #12.5 |
| Gemini | not sampled this week | ||
| Perplexity | 5 | 5% of answers | #1.0 |
Regal
| assistant | score | named in, this week | usual spot, this week |
|---|---|---|---|
| ChatGPT | 0 | 0% of answers | |
| Claude | 5 | 10% of answers | #7.0 |
| Gemini | not sampled this week | ||
| Perplexity | 0 | 0% of answers |
Where they differ
Only Dialpad gets named for
- What's the best voice AI platform for call analytics and transcripts?
- What's the best AI receptionist for answering calls?
- What's the best AI phone agent for a small business?
Only Regal gets named for
- What's the best voice AI that connects to my CRM?
- What's the best AI agent for outbound sales calls?
More comparisons
- Amazon Connect vs Dialpad
- Assort Health vs Dialpad
- Avoca AI vs Dialpad
- Arini vs Dialpad
- Dialpad vs Loman AI
- Arini vs Regal
Not sold on either?
Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard