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AI customer support agents

Front vs Zoho Desk

as AI assistants see them, week of 2026-09-28

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Head to head

metricFrontZoho Desk
score11
questions won43

By assistant

Front

assistantscorenamed in, this weekusual spot, this week
ChatGPT15% of answers#11.0
Claude20% of answers
Gemininot sampled this week
Perplexity00% of answers

Zoho Desk

assistantscorenamed in, this weekusual spot, this week
ChatGPT00% of answers
Claude35% of answers#5.0
Gemininot sampled this week
Perplexity10% of answers

Where they differ

Only Front gets named for

  • What are the best alternatives to Intercom Fin?
  • What are the best AI customer support agents?

Only Zoho Desk gets named for

  • What's the best AI chatbot for a SaaS help desk?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard