AI customer support agents · Zoho Desk

Zoho Desk alternatives, according to AI assistants

The AI customer support agents that ChatGPT, Claude, Gemini and Perplexity name most, other than Zoho Desk. Ranked by score, with the question each one wins most often.

1. 1.Intercom Fin75

   Named in 4 of 4 answers to "What are the best AI customer support agents?"

2. 2.Zendesk AI59

   Named in 3 of 3 answers to "What's the best AI agent to handle email support tickets?"

3. 3.Gorgias32

   Named in 3 of 3 answers to "What's the best AI support agent for an ecommerce store?"

4. 4.Decagon29

   Named in 3 of 3 answers to "What are the best alternatives to Sierra?"

5. 5.Sierra27

   Named in 3 of 3 answers to "What are the best AI customer service tools in 2026?"

6. 6.Ada25

   Named in 3 of 3 answers to "What are the best alternatives to Intercom Fin?"

7. 7.Salesforce Agentforce22

   Named in 3 of 3 answers to "What's the best AI support agent that hands off to a human properly?"

8. 8.Freshdesk18

   Named in 3 of 3 answers to "What are the best alternatives to Zendesk AI?"

9. 9.Tidio14

   Named in 2 of 3 answers to "Which AI support tool is easiest to set up?"

10. 10.Help Scout10

    Named in 3 of 3 answers to "What are the best alternatives to Zendesk AI?"

Ranked by how often AI assistants name each product, weighted by position. How the score works · Back to Zoho Desk · Full AI customer support agents leaderboard