Cognigy vs Deepgram Voice Agent

as AI assistants see them, week of 2026-09-21

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Cognigy and Deepgram Voice Agent are neck and neck in the eyes of AI assistants, each named in 6 of 60 answers, with overall scores of 6 and 5 out of 100. Cognigy shows up most for enterprise contact centre questions (2 of 3 answers) but gets zero mentions for call analytics, AI receptionists, appointment booking, inbound support, or small business use. Deepgram Voice Agent gets a mention for call analytics and transcripts (1 of 3) but is otherwise blanked on the same receptionist, booking, support, and small business questions. Head to head, Deepgram edges ahead on 3 questions, Cognigy on 2, and they tie on 15.

Head to head

metric	Cognigy	Deepgram Voice Agent
score	6	5
questions won	5	6

By assistant

Cognigy

assistant	score	named in, this week	usual spot, this week
ChatGPT	4	5% of answers	#2.0
Claude	5	10% of answers	#7.5
Gemini	not sampled this week
Perplexity	10	15% of answers	#4.7

Deepgram Voice Agent

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	14	30% of answers	#8.5
Gemini	not sampled this week
Perplexity	0	0% of answers

Where they differ

Only Cognigy gets named for

What's the best enterprise voice AI platform for contact centres?
What's the best no-code tool to build a voice AI agent?

Only Deepgram Voice Agent gets named for

Which AI voice agent platform is cheapest per minute?
Which voice AI platform is best for developers?
What's the best voice AI platform for call analytics and transcripts?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard