ElevenLabs Agents vs Vapi
as AI assistants see them, week of 2026-09-21
Vapi leads this matchup with an overall score of 44 versus 26 for ElevenLabs Agents, and it shows up more often too, named in 38 of 60 answers compared to 27 of 60. By assistant, Vapi scores higher across the board: 55 vs 31 on ChatGPT, 47 vs 34 on Claude, and 31 vs 16 on Perplexity. Head-to-head, Vapi was named more often on 10 questions, ElevenLabs Agents on just 2, with 8 ties. Both platforms are consistently named for "best AI voice agents in 2026" and "best AI voice agent platforms," but neither appears for call analytics/transcripts or enterprise contact centre questions.
Head to head
| metric | ElevenLabs Agents | Vapi |
|---|---|---|
| score | 26 | 44 |
| questions won | 15 | 17 |
By assistant
ElevenLabs Agents
| assistant | score | named in, this week | usual spot, this week |
|---|---|---|---|
| ChatGPT | 31 | 40% of answers | #2.9 |
| Claude | 34 | 70% of answers | #8.0 |
| Gemini | not sampled this week | ||
| Perplexity | 16 | 25% of answers | #4.6 |
Vapi
| assistant | score | named in, this week | usual spot, this week |
|---|---|---|---|
| ChatGPT | 55 | 70% of answers | #2.9 |
| Claude | 47 | 80% of answers | #5.6 |
| Gemini | not sampled this week | ||
| Perplexity | 31 | 40% of answers | #2.9 |
Where they differ
Only ElevenLabs Agents gets named for
nothing exclusive
Only Vapi gets named for
- What's the best AI voice agent for booking appointments?
- What's the best AI voice agent for a restaurant or clinic taking bookings?
More comparisons
- Bland vs ElevenLabs Agents
- ElevenLabs Agents vs Synthflow
- ElevenLabs Agents vs PolyAI
- ElevenLabs Agents vs LiveKit Agents
- ElevenLabs Agents vs Pipecat
- Retell AI vs Vapi
Not sold on either?
Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard