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AI voice agents

Goodcall vs Thoughtly

as AI assistants see them, week of 2026-09-21

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Goodcall and Thoughtly tie overall with a score of 6 out of 100 each, and both get named in 6 of 60 answers, but they show up in different places. Goodcall leans on small-business and receptionist questions, swept 3 of 3 answers for "best AI phone agent for a small business" and 2 of 3 for "best AI receptionist." Thoughtly leans toward outbound sales, named in 2 of 3 answers there. Head-to-head, Thoughtly was named more often on 4 questions versus Goodcall's 2, with 14 ties. By assistant, ChatGPT favours Goodcall (9 vs 0), while Perplexity favours Thoughtly (15 vs 3).

Head to head

metricGoodcallThoughtly
score66
questions won35

By assistant

Goodcall

assistantscorenamed in, this weekusual spot, this week
ChatGPT910% of answers#1.5
Claude715% of answers#8.0
Gemininot sampled this week
Perplexity35% of answers#7.0

Thoughtly

assistantscorenamed in, this weekusual spot, this week
ChatGPT00% of answers
Claude35% of answers#7.0
Gemininot sampled this week
Perplexity1525% of answers#5.4

Where they differ

Only Goodcall gets named for

  • What's the best AI phone agent for a small business?
  • What's the best AI receptionist for answering calls?

Only Thoughtly gets named for

  • What's the best AI agent for outbound sales calls?
  • What's the best voice AI that connects to my CRM?
  • What's the best no-code tool to build a voice AI agent?
  • What are the best AI voice agent platforms?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard