LiveKit Agents vs Parloa

as AI assistants see them, week of 2026-09-21

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LiveKit Agents comes out ahead of Parloa overall, with a combined score of 16 versus 8 and a mention rate of 18 of 60 answers compared to Parloa's 10 of 60. LiveKit Agents swept the "best open-source voice AI agent framework" and "best AI voice agent platforms" questions (3 of 3 each), and also led on developer-focused questions. Parloa's strongest showing was on contact-centre questions, named in all 3 of 3 answers there. Head-to-head, LiveKit Agents was named more often on 9 questions, Parloa on 3, with 8 ties. Neither was ever named for call analytics or small-business phone agent questions.

Head to head

metric	LiveKit Agents	Parloa
score	16	8
questions won	12	8

By assistant

LiveKit Agents

assistant	score	named in, this week	usual spot, this week
ChatGPT	15	20% of answers	#3.5
Claude	28	60% of answers	#8.4
Gemini	not sampled this week
Perplexity	6	10% of answers	#5.5

Parloa

assistant	score	named in, this week	usual spot, this week
ChatGPT	2	5% of answers	#8.0
Claude	18	40% of answers	#9.4
Gemini	not sampled this week
Perplexity	5	5% of answers	#1.0

Where they differ

Only LiveKit Agents gets named for

What's the best open-source voice AI agent framework?
Which voice AI platform is best for developers?
What's the best AI voice agent for booking appointments?
Which AI voice agent platform is cheapest per minute?
Which AI voice agent has the lowest latency?
Which voice AI platform sounds the most natural?
What's the best AI voice agent for languages other than English?

Only Parloa gets named for

What's the best enterprise voice AI platform for contact centres?
What's the best voice AI that connects to my CRM?
What's the best no-code tool to build a voice AI agent?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard