AI voice agents · #10 of 29 · ↑ OpenAI Realtime API · ↓ Slang.ai
Parloa
Parloa ranks #10 of 29 in ai voice agents in the week of 21 September 2026, with a visibility score of 8 across ChatGPT, Claude, Gemini and Perplexity. It was named in 17% of the answers we sampled.
sampled: 3 of 4 assistants this week
Parloa shows up in 10 of 60 answers across AI assistants, landing an overall score of 8 out of 100. Claude rates it highest at 18, Perplexity gives it 5, and ChatGPT just 2. Its strongest showing is on "What's the best enterprise voice AI platform for contact centres?", where it's named in all 3 answers. Elsewhere mentions thin out to 1 of 3 answers for questions about top voice agents, platforms, inbound support, and no-code tools. It never appears in answers about call analytics, multilingual support, AI receptionists, appointment booking, or small business phone agents.
this is mine claim it, free, forever. We also check whether ChatGPT and Claude can read parloa.com.
Who's talking about you
| assistant | score | named in, this week | usual spot, this week |
|---|---|---|---|
| ChatGPT | 2 | 5% of answers | #8.0 |
| Claude | 18 | 40% of answers | #9.4 |
| Gemini | not sampled this week | ||
| Perplexity | 5 | 5% of answers | #1.0 |
Questions you win
| question | named in | best spot |
|---|---|---|
| What's the best enterprise voice AI platform for contact centres? | 3 of 3 | #1 |
| What's the best AI voice agent for inbound customer support calls? | 1 of 3 | #4 |
| What's the best AI voice agent that can transfer to a human? | 1 of 3 | #6 |
| What's the best voice AI that connects to my CRM? | 1 of 3 | #7 |
| What's the best no-code tool to build a voice AI agent? | 1 of 3 | #8 |
| What's the best voice AI platform with its own phone numbers and telephony? | 1 of 3 | #9 |
| What are the best AI voice agents in 2026? | 1 of 3 | #15 |
| What are the best AI voice agent platforms? | 1 of 3 | #18 |
Questions you lose
| question | who got named instead |
|---|---|
| What's the best AI phone agent for a small business? | Goodcall, Retell AI, Slang.ai |
| Which voice AI platform sounds the most natural? | ElevenLabs Agents |
| Which AI voice agent platform is cheapest per minute? | Retell AI, Bland, Vapi |
| Which voice AI platform is best for developers? | Vapi, Retell AI, ElevenLabs Agents |
| What's the best AI receptionist for answering calls? | Slang.ai, Retell AI, Goodcall |
| Which AI voice agent has the lowest latency? | ElevenLabs Agents, Bland, OpenAI Realtime API |
| What's the best AI voice agent for booking appointments? | Vapi, Retell AI, Synthflow |
| What's the best AI agent for outbound sales calls? | Retell AI, Bland, Vapi |
| What's the best AI voice agent for a restaurant or clinic taking bookings? | Slang.ai, PolyAI, Retell AI |
| What's the best AI voice agent for languages other than English? | ElevenLabs Agents, Retell AI, OpenAI Realtime API |
| What's the best open-source voice AI agent framework? | LiveKit Agents, Pipecat, Vocode |
| What's the best voice AI platform for call analytics and transcripts? | Dialpad |
Assistants cited 14 pages for questions in this category that name your rivals and not you. Claim to see them. See all sources for AI voice agents.
In their words
- ChatGPT“Parloa | Voice-first enterprise automation, particularly Europe | Purpose-built around automated customer conversations”
- Claude“Enterprise-focused vendors like Parloa, PolyAI, or Cresta are built to integrate properly with existing ACDs if you want something better than native.”
- Perplexity“Based on the results you provided, the most defensible shortlist is Parloa for enterprise contact centres needing full governance and carrier-grade deployment, PolyAI for fully managed enterprise service, and CloudTalk or Genesys/NICE/Five9 if you want broader contact-centre infrastructure alongside”
Closest rivals
- Parloa vs OpenAI Realtime API8
- Parloa vs Slang.ai8
- Parloa vs Cognigy6
- Parloa vs Goodcall6
- Parloa vs Thoughtly6
All Parloa alternatives · Full AI voice agents leaderboard · Sources