Chatbase vs eesel AI

as AI assistants see them, week of 2026-09-21

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Chatbase and eesel AI land at the same overall score, 8 out of 100, but they get there differently. Chatbase is named in 10 of 60 answers, with Claude (11) and Perplexity (12) rating it slightly ahead of ChatGPT (3). It shows up most for questions like best value for money and answering customer questions automatically, at 2 of 3 answers each. eesel AI is named in 7 of 60 answers, scoring 0 with ChatGPT and Claude but 25 with Perplexity. Head to head, Chatbase is named more often on 5 questions, eesel AI on 3, with 12 questions tied.

Head to head

metric	Chatbase	eesel AI
score	8	8
questions won	8	7

By assistant

Chatbase

assistant	score	named in, this week	usual spot, this week
ChatGPT	3	5% of answers	#5.0
Claude	11	25% of answers	#10.2
Gemini	not sampled this week
Perplexity	12	20% of answers	#5.8

eesel AI

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	0	0% of answers
Gemini	not sampled this week
Perplexity	25	35% of answers	#3.7

Where they differ

Only Chatbase gets named for

What's the best AI agent to answer customer questions automatically?
Which AI support tool is easiest to set up?
What's the best AI support agent for an ecommerce store?
What's the best AI agent trained on my help centre and docs?

Only eesel AI gets named for

What's the best AI support agent for a small support team?
What's the best AI support tool that works inside Zendesk or Intercom?
What's the best AI tool to draft replies for support agents rather than replace them?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard