Chatbase vs Lorikeet

as AI assistants see them, week of 2026-09-28

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Chatbase and Lorikeet both sit low in overall AI visibility, scoring 7 and 6 out of 100. Chatbase shows up in 7 of 75 answers, doing best on "What are the best AI customer support agents?" (2 of 4 answers), but is never mentioned for things like WhatsApp support or per-resolution pricing. Lorikeet appears slightly more often, in 11 of 75 answers, with its strongest showing on "What's the best AI agent to handle email support tickets?" (1 of 3). Head-to-head, Lorikeet is named more often than Chatbase in 8 questions, Chatbase leads in 4, and the two tie in 13.

Head to head

metric	Chatbase	Lorikeet
score	7	6
questions won	6	11

By assistant

Chatbase

assistant	score	named in, this week	usual spot, this week
ChatGPT	2	0% of answers
Claude	11	20% of answers	#6.0
Gemini	not sampled this week
Perplexity	8	6% of answers	#8.0

Lorikeet

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	15	40% of answers	#8.8
Gemini	not sampled this week
Perplexity	2	0% of answers

Where they differ

Only Chatbase gets named for

Which AI support tool is easiest to set up?
Which AI support agent is best value for money?
What's the best AI agent trained on my help centre and docs?

Only Lorikeet gets named for

What are the best AI customer service tools in 2026?
What's the best AI support agent that can take actions like refunds or order lookups?
What are the best alternatives to Decagon?
What's the best AI support tool that works inside Zendesk or Intercom?
What's the best AI agent to handle email support tickets?
What's the best AI tool to draft replies for support agents rather than replace them?
What are the best alternatives to Zendesk AI?
Which AI support tool resolves the most tickets without a human?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard