AI voice agents · #25 of 29 · ↑ Regal · ↓ Phonely
Google CCAI
Google CCAI ranks #25 of 29 in ai voice agents in the week of 21 September 2026, with a visibility score of 1 across ChatGPT, Claude, Gemini and Perplexity. It was named in 2% of the answers we sampled.
sampled: 3 of 4 assistants this week
Google CCAI barely registers with AI assistants right now, scoring just 1 out of 100 overall (0 from ChatGPT, 2 from Claude, 0 from Perplexity). It showed up in only 1 of 60 answers across the AI voice agents category. Its single mention came for "What's the best enterprise voice AI platform for contact centres?", where it was named in 1 of 3 answers. Elsewhere, it was absent entirely: not named for call analytics and transcripts, general 2026 voice agent roundups, multilingual voice agents, AI receptionists, or general voice agent platform questions.
Who's talking about you
| assistant | score | named in, this week | usual spot, this week |
|---|---|---|---|
| ChatGPT | 0 | 0% of answers | |
| Claude | 2 | 5% of answers | #10.0 |
| Gemini | not sampled this week | ||
| Perplexity | 0 | 0% of answers |
Questions you win
| question | named in | best spot |
|---|---|---|
| What's the best enterprise voice AI platform for contact centres? | 1 of 3 | #10 |
Questions you lose
| question | who got named instead |
|---|---|
| What are the best AI voice agent platforms? | Retell AI, Vapi, Synthflow |
| What's the best AI phone agent for a small business? | Goodcall, Retell AI, Slang.ai |
| Which voice AI platform sounds the most natural? | ElevenLabs Agents |
| What are the best AI voice agents in 2026? | Retell AI, Vapi, ElevenLabs Agents |
| Which AI voice agent platform is cheapest per minute? | Retell AI, Bland, Vapi |
| What's the best no-code tool to build a voice AI agent? | Synthflow, Retell AI, Vapi |
| Which voice AI platform is best for developers? | Vapi, Retell AI, ElevenLabs Agents |
| What's the best AI receptionist for answering calls? | Slang.ai, Retell AI, Goodcall |
| Which AI voice agent has the lowest latency? | ElevenLabs Agents, Bland, OpenAI Realtime API |
| What's the best AI voice agent for booking appointments? | Vapi, Retell AI, Synthflow |
| What's the best AI agent for outbound sales calls? | Retell AI, Bland, Vapi |
| What's the best AI voice agent for inbound customer support calls? | Vapi, PolyAI, Retell AI |
| What's the best AI voice agent for a restaurant or clinic taking bookings? | Slang.ai, PolyAI, Retell AI |
| What's the best voice AI that connects to my CRM? | Retell AI, Vapi, Bland |
| What's the best AI voice agent for languages other than English? | ElevenLabs Agents, Retell AI, OpenAI Realtime API |
| What's the best open-source voice AI agent framework? | LiveKit Agents, Pipecat, Vocode |
| What's the best voice AI platform with its own phone numbers and telephony? | Vapi, Retell AI, Bland |
| What's the best AI voice agent that can transfer to a human? | Retell AI, PolyAI, Vapi |
| What's the best voice AI platform for call analytics and transcripts? | Dialpad |
Assistants cited 14 pages for questions in this category that name your rivals and not you. See all sources for AI voice agents.
In their words
- Claude“Google CCAI / Customer Engagement Suite — excellent ASR and now Gemini-backed; good if you're a GCP shop.”
Closest rivals
- Google CCAI vs Phonely1
- Google CCAI vs Rime1
- Google CCAI vs Ringg AI1
- Google CCAI vs Air.ai0
- Google CCAI vs Arini2
All Google CCAI alternatives · Full AI voice agents leaderboard · Sources