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AI voice agents

Thoughtly vs Twilio ConversationRelay

as AI assistants see them, week of 2026-09-28

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Thoughtly and Twilio ConversationRelay are both long shots in AI answers, with overall scores of 5 and 4 out of 100. Thoughtly shows up in 10 of 76 answers, doing best on questions about Retell AI alternatives, CRM-connected voice AI, and no-code voice agent builders, each at 2 of 3 answers. Twilio ConversationRelay appears slightly more often, in 11 of 76 answers, leaning on "best alternatives to Bland" at 2 of 3. Head-to-head, Twilio ConversationRelay is named more often than Thoughtly in 6 questions, Thoughtly leads in 3, and the two tie in 16. Neither is ever mentioned for inbound customer support or ElevenLabs Agents alternatives.

Head to head

metricThoughtlyTwilio ConversationRelay
score54
questions won710

By assistant

Thoughtly

assistantscorenamed in, this weekusual spot, this week
ChatGPT00% of answers
Claude515% of answers#10.0
Gemininot sampled this week
Perplexity1110% of answers#3.5

Twilio ConversationRelay

assistantscorenamed in, this weekusual spot, this week
ChatGPT35% of answers#10.0
Claude925% of answers#12.0
Gemininot sampled this week
Perplexity20% of answers

Where they differ

Only Thoughtly gets named for

  • What's the best voice AI that connects to my CRM?
  • What's the best no-code tool to build a voice AI agent?

Only Twilio ConversationRelay gets named for

  • What are the best AI voice agents in 2026?
  • What's the best voice AI platform with its own phone numbers and telephony?
  • What's the best enterprise voice AI platform for contact centres?
  • Which voice AI platform is best for developers?
  • Which AI voice agent platform is cheapest per minute?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard