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Email marketing platforms

Klaviyo vs Mailchimp

as AI assistants see them, week of 2026-09-28

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Mailchimp edges out Klaviyo in AI answers right now, showing up in 33 of 59 responses versus Klaviyo's 25, and carrying an overall score of 33 to Klaviyo's 30. Claude actually rates Klaviyo higher (40 vs 31), but ChatGPT and Perplexity both favor Mailchimp. Head-to-head, Mailchimp is named more often in 9 questions, Klaviyo in just 1, with 10 ties between them. Both get swept into ecommerce and CRM-integration questions, and both are named in every answer about the best email marketing platforms generally. Klaviyo also appears in all answers asking for Mailchimp alternatives.

Head to head

metricKlaviyoMailchimp
score3033
questions won1216

By assistant

Klaviyo

assistantscorenamed in, this weekusual spot, this week
ChatGPT2837% of answers#3.0
Claude4060% of answers#4.3
Gemininot sampled this week
Perplexity2330% of answers#3.2

Mailchimp

assistantscorenamed in, this weekusual spot, this week
ChatGPT3753% of answers#3.9
Claude3165% of answers#8.5
Gemininot sampled this week
Perplexity3450% of answers#4.0

Where they differ

Only Klaviyo gets named for

  • What's the best alternative to Mailchimp?

Only Mailchimp gets named for

  • What's the best email tool with a good free tier for under 1,000 subscribers?
  • Which email platform is best for a solo creator?
  • What's the best newsletter platform?
  • What's the best email tool for a newsletter with sponsors and ads?
  • What's the best email platform for a SaaS startup?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full Email marketing platforms leaderboard