Chatwoot vs Lorikeet

as AI assistants see them, week of 2026-09-21

brag about it: X · LinkedIn

Chatwoot and Lorikeet both stay on the edges of AI assistants' answers, with overall scores of 4 and 5 out of 100. Chatwoot shows up in 4 of 60 answers, almost entirely thanks to one question, "What's the best open-source AI support chatbot I can self-host?", where it's named in 3 of 3 answers. Lorikeet appears slightly more often, in 6 of 60 answers, led by "What's the best AI support agent for WhatsApp or social messaging?" at 2 of 3. Head to head, Lorikeet is named more often on 5 questions versus Chatwoot's 2, with 13 questions tied between them.

Head to head

metric	Chatwoot	Lorikeet
score	4	5
questions won	2	5

By assistant

Chatwoot

assistant	score	named in, this week	usual spot, this week
ChatGPT	5	5% of answers	#1.0
Claude	5	10% of answers	#9.0
Gemini	not sampled this week
Perplexity	5	5% of answers	#1.0

Lorikeet

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	11	25% of answers	#9.4
Gemini	not sampled this week
Perplexity	3	5% of answers	#7.0

Where they differ

Only Chatwoot gets named for

What's the best open-source AI support chatbot I can self-host?
Which AI support agent is best value for money?

Only Lorikeet gets named for

What's the best AI support agent for WhatsApp or social messaging?
What's the best AI agent to handle email support tickets?
What's the best AI support agent priced per resolution instead of per seat?
What are the best AI customer support agents?
What's the best AI tool to draft replies for support agents rather than replace them?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard