AI customer support agents · #16 of 22 · ↑ Botpress · ↓ Chatwoot

Lorikeet

Lorikeet ranks #16 of 22 in ai customer support agents in the week of 21 September 2026, with a visibility score of 5 across ChatGPT, Claude, Gemini and Perplexity. It was named in 10% of the answers we sampled.

5new

brag about it: X · LinkedIn

sampled: 3 of 4 assistants this week

Lorikeet doesn't get much airtime among AI assistants right now, landing an overall score of 5 out of 100 and showing up in just 6 of 60 answers. Claude gives it the most credit at 11, Perplexity trails at 3, and ChatGPT doesn't mention it at all, scoring 0. Its best showing is on WhatsApp and social messaging support, named in 2 of 3 answers, with single mentions for drafting replies, email ticket handling, per-resolution pricing, and general "best AI customer support agents" questions. It's never named for enterprise use, easy setup, 2026 tool roundups, human handoff, or small support teams.

this is mine claim it, free, forever. We also check whether ChatGPT and Claude can read lorikeetcx.ai.

Who's talking about you

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	11	25% of answers	#9.4
Gemini	not sampled this week
Perplexity	3	5% of answers	#7.0

Questions you win

question	named in	best spot
What's the best AI support agent for WhatsApp or social messaging?	2 of 3	#7
What's the best AI agent to handle email support tickets?	1 of 3	#4
What's the best AI support agent priced per resolution instead of per seat?	1 of 3	#7
What are the best AI customer support agents?	1 of 3	#9
What's the best AI tool to draft replies for support agents rather than replace them?	1 of 3	#12

Questions you lose

question	who got named instead
What's the best AI agent to answer customer questions automatically?	Intercom Fin, Salesforce Agentforce, Zendesk AI
Which AI support tool resolves the most tickets without a human?	Intercom Fin, Decagon, Maven AGI
What are the best AI customer service tools in 2026?	Intercom Fin, Zendesk AI, Salesforce Agentforce
What's the best AI support agent for a small support team?	Intercom Fin, Zendesk AI, Gorgias
Which AI support agent is best value for money?	Intercom Fin, Gorgias, Tidio
What's the best AI chatbot for a SaaS help desk?	Intercom Fin, Zendesk AI, Salesforce Agentforce
Which AI support platform is best for enterprise?	Zendesk AI, Maven AGI, Salesforce Agentforce
What's the best AI support agent for an ecommerce store?	Gorgias, Siena AI, Chatbase
Which AI support tool is easiest to set up?	Intercom Fin, Chatbase, Tidio
What's the best AI agent trained on my help centre and docs?	Intercom Fin, Zendesk AI, Gorgias
What's the best AI support agent that hands off to a human properly?	Intercom Fin, Zendesk AI, Ada
What's the best AI support tool that works inside Zendesk or Intercom?	Zendesk AI, Intercom Fin, Ada
What's the best AI agent for support in multiple languages?	Zendesk AI, Intercom Fin, Ada
What's the best open-source AI support chatbot I can self-host?	Chatwoot
What's the best AI support agent that can take actions like refunds or order lookups?	Gorgias, Siena AI, Intercom Fin

Assistants cited 12 pages for questions in this category that name your rivals and not you. Claim to see them. See all sources for AI customer support agents.

In their words

Claude“Lorikeet — built for support involving real workflows and system actions rather than just FAQ deflection.”
Perplexity“| Enterprise support with backend actions | Fin or Lorikeet | Strong for complex, regulated, multi-step resolution |”
Claude“Lorikeet, Decagon, Siena — lean more autonomous but have copilot modes; worth a look if you might want to automate a slice later”

Closest rivals

All Lorikeet alternatives · Full AI customer support agents leaderboard · Sources