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AI customer support agents

Crisp vs Maven AGI

as AI assistants see them, week of 2026-09-21

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Crisp and Maven AGI both show up quietly in AI answers, each named in just 3 of 60 responses overall. Crisp scores 2 out of 100 overall (0 ChatGPT, 7 Claude, 0 Perplexity), with its best showing on questions about easy setup, automatic customer question answering, and multilingual support. Maven AGI scores slightly higher at 3 out of 100 overall (0 ChatGPT, 2 Claude, 8 Perplexity), appearing most for per-resolution pricing, enterprise support, and ticket resolution without humans. Head-to-head, each tool leads on 3 questions, with 14 questions ending in a tie between them. Neither is named for drafting agent replies or WhatsApp support.

Head to head

metricCrispMaven AGI
score23
questions won33

By assistant

Crisp

assistantscorenamed in, this weekusual spot, this week
ChatGPT00% of answers
Claude715% of answers#9.0
Gemininot sampled this week
Perplexity00% of answers

Maven AGI

assistantscorenamed in, this weekusual spot, this week
ChatGPT00% of answers
Claude25% of answers#8.0
Gemininot sampled this week
Perplexity810% of answers#2.5

Where they differ

Only Crisp gets named for

  • Which AI support tool is easiest to set up?
  • What's the best AI agent for support in multiple languages?
  • What's the best AI agent to answer customer questions automatically?

Only Maven AGI gets named for

  • Which AI support tool resolves the most tickets without a human?
  • Which AI support platform is best for enterprise?
  • What's the best AI support agent priced per resolution instead of per seat?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard