eesel AI vs Lorikeet

as AI assistants see them, week of 2026-09-28

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eesel AI and Lorikeet both sit low on the leaderboard when AI assistants discuss customer support tools. eesel AI scores 7 overall (0 on ChatGPT, 0 on Claude, 22 on Perplexity) and is named in 8 of 75 answers, while Lorikeet scores 6 overall (0 on ChatGPT, 15 on Claude, 2 on Perplexity) and is named in 11 of 75 answers. Head-to-head, Lorikeet is named more often in 6 questions, eesel AI in 3, with 16 ties. eesel AI shows up most for questions like WhatsApp support and Zendesk AI alternatives, while Lorikeet gets named most for email ticket handling and general customer service tool lists.

Head to head

metric	eesel AI	Lorikeet
score	7	6
questions won	8	11

By assistant

eesel AI

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	0	0% of answers
Gemini	not sampled this week
Perplexity	22	29% of answers	#4.4

Lorikeet

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	15	40% of answers	#8.8
Gemini	not sampled this week
Perplexity	2	0% of answers

Where they differ

Only eesel AI gets named for

Which AI support agent is best value for money?
What's the best AI support agent for WhatsApp or social messaging?
What are the best alternatives to Gorgias?

Only Lorikeet gets named for

What are the best AI customer service tools in 2026?
What's the best AI agent to handle email support tickets?
What's the best AI tool to draft replies for support agents rather than replace them?
What are the best alternatives to Intercom Fin?
Which AI support tool resolves the most tickets without a human?
What are the best AI customer support agents?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard