HubSpot Breeze vs Lorikeet

as AI assistants see them, week of 2026-09-21

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HubSpot Breeze edges out Lorikeet overall, scoring 7 out of 100 versus 5, and shows up more often too, named in 8 of 60 answers compared to Lorikeet's 6. Breeze does best on broad questions like "best AI customer service tools in 2026" and "best AI customer support agents," each 2 of 3 answers, while Lorikeet's strongest showing is "best AI support agent for WhatsApp or social messaging," also 2 of 3. Head to head, Breeze was named more often on 5 questions, Lorikeet on 3, with 12 ties. Neither assistant ever named Breeze for enterprise fit or human hand-off, and Lorikeet was never named for enterprise use either.

Head to head

metric	HubSpot Breeze	Lorikeet
score	7	5
questions won	6	5

By assistant

HubSpot Breeze

assistant	score	named in, this week	usual spot, this week
ChatGPT	2	5% of answers	#13.0
Claude	16	30% of answers	#6.7
Gemini	not sampled this week
Perplexity	2	5% of answers	#11.0

Lorikeet

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	11	25% of answers	#9.4
Gemini	not sampled this week
Perplexity	3	5% of answers	#7.0

Where they differ

Only HubSpot Breeze gets named for

What are the best AI customer service tools in 2026?
What's the best AI agent to answer customer questions automatically?
Which AI support tool is easiest to set up?
Which AI support agent is best value for money?

Only Lorikeet gets named for

What's the best AI support agent for WhatsApp or social messaging?
What's the best AI agent to handle email support tickets?
What's the best AI support agent priced per resolution instead of per seat?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard