Forethought vs Lorikeet

as AI assistants see them, week of 2026-09-21

brag about it: X · LinkedIn

Forethought edges out Lorikeet in overall visibility, scoring 7 out of 100 versus 5, and shows up more often too, named in 8 of 60 answers compared to Lorikeet's 6. Forethought's strongest showing is on questions about working inside Zendesk or Intercom, named in 2 of 3 answers, while Lorikeet's best spot is WhatsApp or social messaging support, also 2 of 3. Head-to-head across shared questions, Forethought leads in 5, Lorikeet leads in 3, and the rest, 12 questions, end in a tie. By the numbers, Forethought currently has the slight advantage.

Head to head

metric	Forethought	Lorikeet
score	7	5
questions won	7	5

By assistant

Forethought

assistant	score	named in, this week	usual spot, this week
ChatGPT	3	5% of answers	#4.0
Claude	14	30% of answers	#8.7
Gemini	not sampled this week
Perplexity	3	5% of answers	#6.0

Lorikeet

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	11	25% of answers	#9.4
Gemini	not sampled this week
Perplexity	3	5% of answers	#7.0

Where they differ

Only Forethought gets named for

What's the best AI support tool that works inside Zendesk or Intercom?
Which AI support tool resolves the most tickets without a human?
What's the best AI agent to answer customer questions automatically?
Which AI support platform is best for enterprise?
What's the best AI support agent that can take actions like refunds or order lookups?

Only Lorikeet gets named for

What's the best AI support agent for WhatsApp or social messaging?
What are the best AI customer support agents?
What's the best AI tool to draft replies for support agents rather than replace them?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard