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AI voice agents

Dialpad vs Google CCAI

as AI assistants see them, week of 2026-09-28

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Head to head

metricDialpadGoogle CCAI
score21
questions won12

By assistant

Dialpad

assistantscorenamed in, this weekusual spot, this week
ChatGPT35% of answers#4.0
Claude20% of answers
Gemininot sampled this week
Perplexity30% of answers

Google CCAI

assistantscorenamed in, this weekusual spot, this week
ChatGPT00% of answers
Claude25% of answers#16.0
Gemininot sampled this week
Perplexity00% of answers

Where they differ

Only Dialpad gets named for

  • What's the best voice AI platform for call analytics and transcripts?

Only Google CCAI gets named for

  • What's the best AI receptionist for answering calls?
  • What are the best alternatives to Retell AI?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI voice agents leaderboard