Botpress vs eesel AI

as AI assistants see them, week of 2026-09-21

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Botpress and eesel AI both sit near the bottom of the pack when AI assistants are asked about support tools. Botpress scores 6 out of 100 overall (0 on ChatGPT, 8 on Claude, 13 on Perplexity) and gets named in 8 of 60 answers, with single mentions for things like handoff to humans, small teams, and self-hosting. eesel AI scores slightly higher overall at 8, driven entirely by Perplexity's 25, while ChatGPT and Claude give it 0; it's named in 7 of 60 answers. Head-to-head, they tie in 13 questions, with Botpress edging ahead in 4 and eesel AI in 3.

Head to head

metric	Botpress	eesel AI
score	6	8
questions won	8	7

By assistant

Botpress

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	8	20% of answers	#15.3
Gemini	not sampled this week
Perplexity	13	20% of answers	#5.0

eesel AI

assistant	score	named in, this week	usual spot, this week
ChatGPT	0	0% of answers
Claude	0	0% of answers
Gemini	not sampled this week
Perplexity	25	35% of answers	#3.7

Where they differ

Only Botpress gets named for

What's the best AI support agent that hands off to a human properly?
What's the best AI support agent that can take actions like refunds or order lookups?
What's the best AI agent to answer customer questions automatically?
What's the best open-source AI support chatbot I can self-host?

Only eesel AI gets named for

What's the best AI support agent for WhatsApp or social messaging?
What's the best AI support tool that works inside Zendesk or Intercom?
What's the best AI tool to draft replies for support agents rather than replace them?

More comparisons

Not sold on either?

Scores count how often each assistant names a product, weighted by position. How the score works · Full AI customer support agents leaderboard