AI customer support agents · Zendesk AI

Zendesk AI alternatives, according to AI assistants

The AI customer support agents that ChatGPT, Claude, Gemini and Perplexity name most, other than Zendesk AI. Ranked by score, with the question each one wins most often.

1. 1.Intercom Fin74

   Named in 3 of 3 answers to "What are the best AI customer support agents?"

   compare Zendesk AI vs Intercom Fin

2. 2.Gorgias31

   Named in 3 of 3 answers to "What's the best AI support agent for an ecommerce store?"

   compare Zendesk AI vs Gorgias

3. 3.Decagon27

   Named in 3 of 3 answers to "What's the best AI agent to handle email support tickets?"

   compare Zendesk AI vs Decagon

4. 4.Sierra25

   Named in 3 of 3 answers to "What are the best AI customer support agents?"

   compare Zendesk AI vs Sierra

5. 5.Ada24

   Named in 3 of 3 answers to "What are the best AI customer support agents?"

   compare Zendesk AI vs Ada

6. 6.Salesforce Agentforce22

   Named in 3 of 3 answers to "What's the best AI agent to answer customer questions automatically?"

7. 7.Freshdesk16

   Named in 3 of 3 answers to "What are the best AI customer service tools in 2026?"

8. 8.Tidio13

   Named in 3 of 3 answers to "Which AI support agent is best value for money?"

9. 9.Chatbase8

   Named in 2 of 3 answers to "Which AI support agent is best value for money?"

10. 10.eesel AI8

    Named in 1 of 3 answers to "Which AI support agent is best value for money?"

Ranked by how often AI assistants name each product, weighted by position. How the score works · Back to Zendesk AI · Full AI customer support agents leaderboard