AI customer support agents · Decagon

Decagon alternatives, according to AI assistants

The AI customer support agents that ChatGPT, Claude, Gemini and Perplexity name most, other than Decagon. Ranked by score, with the question each one wins most often.

1. 1.Intercom Fin74

   Named in 3 of 3 answers to "What are the best AI customer support agents?"

   compare Decagon vs Intercom Fin

2. 2.Zendesk AI61

   Named in 3 of 3 answers to "What's the best AI agent to answer customer questions automatically?"

   compare Decagon vs Zendesk AI

3. 3.Gorgias31

   Named in 3 of 3 answers to "What's the best AI support agent for an ecommerce store?"

   compare Decagon vs Gorgias

4. 4.Sierra25

   Named in 3 of 3 answers to "What are the best AI customer support agents?"

   compare Decagon vs Sierra

5. 5.Ada24

   Named in 3 of 3 answers to "What are the best AI customer support agents?"

   compare Decagon vs Ada

6. 6.Salesforce Agentforce22

   Named in 3 of 3 answers to "What's the best AI agent to answer customer questions automatically?"

   compare Decagon vs Salesforce Agentforce

7. 7.Freshdesk16

   Named in 3 of 3 answers to "What are the best AI customer service tools in 2026?"

   compare Decagon vs Freshdesk

8. 8.Tidio13

   Named in 3 of 3 answers to "Which AI support agent is best value for money?"

9. 9.Chatbase8

   Named in 2 of 3 answers to "Which AI support agent is best value for money?"

10. 10.eesel AI8

    Named in 1 of 3 answers to "Which AI support agent is best value for money?"

Ranked by how often AI assistants name each product, weighted by position. How the score works · Back to Decagon · Full AI customer support agents leaderboard